In her global work, she has studied human resource practices in Japan, keynoted conferences in Asia, worked in Paris on French-American mergers and global diversity summits, educated executive teams on cross-cultural differences, conducted women's studies in Germany, France, the United Kingdom and the United States. She has led projects that conducted employee research and focus groups in Hong Kong, Bangalore, Beijing, Tokyo, Mexico, Chile, Frankfurt, London, Amsterdam, Paris and other major cities.
Margaret operates at the cutting edge of change, using research and consulting expertise to help clients envision the manager, employee and customer of the future. She works with her clients to co-create an inclusive and flexible work environment that will give them a competitive advantage in the war for talent and provide the market insight to target products and services for an increasingly diverse customer base.
Recently, she has developed FutureWork Island in Second Life to engage clients in diversity education and simulations in the 3D virtual world. As a Global Gold Solution Provider for Linden Lab, she created the content for Cisco's Connected Women's Island in Second Life and worked with clients in the virtual world of ProtoSphere. She also developed the first Virtual Global Diversity Summit for 1,000 people on the Unisfair platform.
As a member of the World Future Society, Margaret is often asked to bring to her keynote presentations and consulting assignments a perspective on the 21st century and its implications for workforce change management. Clients include 3M, Abbott Labs, AMD, American Express, AstraZeneca, AT&T, BASF, Baystate Health, BlueCross BlueShield of Florida, Boehringer Ingelheim, BP, Burson-Marsteller, Coach, Continuum Health Partners, Danbury Hospital, Deutsche Bank, Dewey & LeBoeuf, DLA Piper, DTCC, Federal Reserve Bank of NY, Federal Reserve Bank of Richmond, Fluor, Goldman Sachs, IBM, Johnson & Johnson, JPMorgan Chase, MD Anderson Hospital, Merrill Lynch, Microsoft, Morgan Stanley, New York Hospital, New York Stock Exchange, NYCMTA, Ogilvy & Mather, PepsiCo, Pfizer, Phillips, Pitney Bowes, Proskauer Rose, Raytheon, Reuters, Schering-Plough, Simmons College, Sodexo, Sony, Susquehanna University, Time Warner, UBS PaineWebber, Union Carbide, Verizon, Weil, Gotshal & Manges and Y&R.
Margaret is also the Vice-Chair of NMCI, The National MultiCultural Institute, where she has brought together The FutureWork Institute's FutureForum and NMCI's Leadership Conference to encourage for-profit and not-for-profit exploration of the future workforce and workplace.
Margaret was formerly a Partner and the Global Diversity Practice Leader for Towers Perrin, where she founded the diversity and work/life practices and led those practices, as well as the Global Reinventing HR Practice and the Global Human Capital Management Practice. In her earlier career, she was the first woman executive at two organizations: The New York Chamber of Commerce and Industry and Con Edison in New York City.
Margaret established the New York City Private Industry Council to provide training programs for "at risk" youth and the New York Business Group on Health, a coalition of local employers, to address spiraling health care costs. Both organizations are now separate and successful not-for-profits. Margaret has also been a member of the Governor's Commission on Child Care, YWCA Academy of Women Achievers, the Commission on the Status of Women and the Workforce 2000 Task Force of the New York City Board of Education, former Chair of the Business Committee for the Special Placement of People With Disabilities and the Board of Education's Advisory Council on Occupational Education.
She has appeared on NBC-TV's Today Show, CBS This Morning, NBC Nightly News, and CNN, to comment on emerging workforce trends. She has been frequently quoted in Fortune, The Wall Street Journal, The Washington Post and the South China Morning Post. Currently, she is featured on Close-Up TV as the CEO of "one of the most innovative businesses in the US," in Diversity Journal as a pioneer of the profession, in CNN/Money Magazine as the expert on future workplace trends and in Business Week for FWI's creative approach to "my-job my-way", "my-business our way" and "my perks my-way." Recently, she was awarded the Promise of Diversity Innovation Award by the American Institute for Managing Diversity for these innovative approaches to work and for her ground-breaking work on diversity education in the virtual world.
Margaret received her bachelor's and master's degrees from Brooklyn College, CUNY and completed her doctoral work at Fordham University.