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The first step in ensuring that diversity initiatives are well grounded and contributing to business results is to ask employees what areas in the corporate culture are barriers to their full commitment. We begin each project with a series of senior manager interviews to gauge leadership’s understanding of and commitment to diversity. Then we invite a sample of employees at all levels to attend focus groups. The FutureWork Institute has conducted hundreds of focus groups with employees to determine their concerns and get their recommendations for change. The FutureWork Institute focus groups are unique. Groups reflect significant portions of the workforce population and members are all from the same level or EEO category. They are led by consultants—trained researchers—who themselves reflect the makeup of each group, thereby ensuring a comfort level and ease in discussions. All focus groups reports are rolled up and analyzed for important themes. These are compared to results of the senior manager interviews and a report with recommendations is delivered. Organizational assessments set the baseline against which progress can be measured. They pinpoint those areas where companies’ initiatives will receive the biggest returns. And, they offer a clear channel to management for employees’ issues and concerns. For more information about Organizational Assessments or any other FutureWork Institute offering, please call (718) 832-8625. |
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